How to Manage Requesters

In Mazévo, event planners can manage security for users that are requesters.

Overview

Event planners can be allowed to manage user permissions for requesters.  This moves the management of this large number of user accounts from the normal security administrator and places the function with the event planners defined in the system.

This is a system setting that can be turned on by Mazévo support. By default, this will be turned off for your account.

Adding a new requester

  1. Navigate to Events > Requesters.
  2. Press Add Requester.
  3. Enter the following information on the details tab:  Email, First Name, Last Name, and optionally a phone number.
  4. On the Security tab, select the type of requester you are creating in the User Is Allowed To dropdown.  The user can create requests or only view their requests.
  5. If the user will be allowed to create requests, select the appropriate security policy.  The security policy will determine the rooms that are available to the requester and the time frames for making requests (adding and editing).
  6. Press Save.

The new user will automatically receive an email from notifications@mymazevo.com that will prompt them to set an initial user password.  The password link in this email will expire in 24 hours.  You can resend the email by clicking on the 'Resend invite' link on the main list of requesters.  Once a user has set a password, the email confirmed column will be set to 'Yes'.  

Disabling a requester

  1. Navigate to Events > Requester.
  2. Select the user to be disabled by clicking on the user's name.
  3. Uncheck the Active flag.
  4. Press Save

A disabled requester will no longer have access to the system but all of their events will remain in the system.