How to Use Review Events in Mazévo Ops

The review events process in the Mazévo's Ops application can be used to manage upcoming events, replacing the need to print reports for a weekly operations meeting.

Overview

There is a weekly meeting in most organizations where Event Personnel, Building Managers, and Service Providers gather and review the upcoming events.  Typically, the attendees of this review process use hard copy reports to review each event, making notes for themselves on an event-by-event basis.  

The Review Events process in Mazévo facilitates this same process. Rather than use a hard copy report (Daily Operations Report), each attendee (user) can view and access all of the event details electronically. In addition, users can enter notes and mark each event as reviewed.  The advantage beyond eco-friendliness is that the system can now flag the user if an event that they previously marked as reviewed has changed.  

Review Events is available in the mobile app, as well as in the main Mazévo web application.  

To access Review Events, users will need to have the Service Reviewer role assigned to their user account.

Viewing a day's events 

1) Navigate to Operations > Review Events on the web or select Review Events in the mobile app.

Review Events

2) Select the appropriate date from the date selector.

3) Optionally, select the buildings to display by using the filter option.

Review Events - Select buildings in filter

 

Viewing the details of an event

Clicking on the '+' sign on the left side of the grid will expand the booking to show its details.  To hide the details for a booking, click on the '-' sign.

Use the + or  - icon to see or hide booking details

Marking bookings as reviewed

1) Select one or more bookings using the checkbox on the left side of the grid.

Use the checkboxes on the left side of the grid to select bookings and then use the toolbar at the top of the grid to mark them as reviewed.

2) From the toolbar displayed at the top of the grid, select Reviewed and Yes.

 

Determining which events have changed since you reviewed them

On the main list of events for the selected day, 2 columns indicate the current 'state' of the event for the current user.  The first column displays a colored bar for the 'state' of each event.  There is also a column reviewed that has a value for the current state of each event.   

Review Events - Colors and State

  • For an event that has not been reviewed, the color bar will be orange, and the reviewed column will display No
  • For an event that has been reviewed, the color bar will be blue, and the reviewed column will display Yes
  • For an event that was previously reviewed but has changed, the color bar will be yellow, and the reviewed column will display Changed

When you expand an event that has changed, a message is displayed indicating the date and time you last reviewed the event.  The display will also indicate what details are new or changed (See image below). Marking the event as reviewed again will change the colored bar and state to a reviewed event (blue and reviewed Yes).

Seeing the changes to the booking

 

What triggers the 'Changed' icon 

  • Adding a resource
  • Changing the quantity of resource
  • Changing service time of a service
  • Adding/changing notes on the resource
  • Changing room on a booking
  • Changing times of a booking
  • Changing date of a booking
  • Changing Room Set up
  • Changing Room Set Up Notes
  • Removing Room Set Up Notes
  • Adding a “link” as a room diagram
  • Uploading a diagram
  • Adding room setup to a booking that previously didn't have a setup

Changes that don't trigger the 'Changed' icon 

  • Adding/changing Special Instructions to a resource 
  • Adding/changing the price of a resource
  • Adding/changing the price of a room
  • Changing the status of booking
  • Changing the event type
  • Changing the event name
  • Removing the room setup from a booking