Overview of Mazévo Messaging

Mazévo has a built-in messaging system that allows users to communicate with other users, tying the messaging to each event.

Overview

The messaging features in the Mazévo application allows requesters and event planners to communicate within the app.  Messages are associated with the event without any further action on the part of the messaging users. 

Who can send and receive messages

Event planners and requesters are the primary users of the messaging functionality.  Requesters can send a message to the group of Event Planners that manages their requests (events), while event planners can reply to the requester, they can also have conversations with other event planners.

Where do message show

Messages display in the following locations:

  • Event editor
  • Day at a Glance - Unread Messages
  • Mobile app used by requesters
  • Alert bell 

Channels

For each event, there is one external channel created by default, used for communications between event planners and the requester.   The external channel is the only channel that the requester will access.  Event planners can create new channels to communicate with other event planners. These additional channels are internal channels available only to event planners. 

Alerts

When a message is received, the count of unread messages in the toolbar updates. Clicking on the alert icon, a bell, will display a list of unread messages for the current user.