How to Reset Your Password
Mazévo allows you to reset your password from the main log-in page and from the user preferences page. If you are using a single sign-on provider for account management, you'll need to reset your password in that system.
Reset Your Password When You Are Not Logged In
- Go to app.mymazevo.com and click Forgot Password.
![Change password - login screen](https://www.gomazevo.com/hs-fs/hubfs/KB%20Images/Change%20password%20-%20login%20screen.png?width=402&name=Change%20password%20-%20login%20screen.png)
- Enter your email address and click Reset Password.
![Change password - forgot password](https://www.gomazevo.com/hs-fs/hubfs/KB%20Images/Change%20password%20-%20forgot%20password.png?width=396&name=Change%20password%20-%20forgot%20password.png)
- You will receive an email with mazévo new password as the subject. Open this email and click Change Password.
- Enter your new password and then confirm it.
- Click Change Password.
![Change password - New Password](https://www.gomazevo.com/hs-fs/hubfs/KB%20Images/Change%20password%20-%20New%20Password.png?width=397&name=Change%20password%20-%20New%20Password.png)
You'll see a message that your password was reset.
Change Your Password When You Are Logged In
- Hover over the arrow in the upper right and click Profile & Preferences.
![Change Password - logged in - profile](https://www.gomazevo.com/hs-fs/hubfs/KB%20Images/Change%20Password%20-%20logged%20in%20-%20profile.png?width=395&name=Change%20Password%20-%20logged%20in%20-%20profile.png)
- Click Reset Password
![Change password - Logged In - reset button](https://www.gomazevo.com/hs-fs/hubfs/KB%20Images/Change%20password%20-%20Logged%20In%20-%20reset%20button.png?width=385&name=Change%20password%20-%20Logged%20In%20-%20reset%20button.png)
- Enter your current password and a new password, then click Save.
![Change password - logged in - enter new password](https://www.gomazevo.com/hs-fs/hubfs/KB%20Images/Change%20password%20-%20logged%20in%20-%20enter%20new%20password.png?width=383&name=Change%20password%20-%20logged%20in%20-%20enter%20new%20password.png)