Statuses: What They Are and How to Create Them

This article explains what statuses are used for and how to create a new status.

Statuses Defined

Statuses indicate what should happen to the inventory of available space when an event is created.  The most common statuses are:

  • Confirmed 
  • Canceled

A confirmed event is one that has been scheduled and will be taking place. If the event organizer decides the space is no longer needed, you can change the status of the event to be canceled. Canceling the event makes the room available for another event at that date and time. Rather than deleting the event, changing its status to canceled leaves it in the system, making its history available to view and report on.  

The system uses two status types: Booked and Cancelled. These status types control what ultimately happens with the room inventory. In other words, the name you give to a status does not affect its function.

For example, you might choose to name a status "Confirmed" or instead use "Reserved." Either way, it's the status type that determines room availability. By using status types, the system allows you to define more than one status that books space and more than one status for canceled events. Examples of statuses and their status type might be:

  • Confirmed (Booked)
  • Tentative (Booked)
  • Hold (Booked)
  • Canceled (Canceled)
  • Lost Business (Cancelled)
  • Request (Booked)
  • Canceled Request (Canceled)

To Create a Status

1) Go to Settings > Statuses. A list of all statuses in the system will be displayed. 

2) Click Add Status to create a new status or select a status from the list to edit its information.

On the details tab enter:

  • Status Name
  • Status Type
  • Default Setting
  • Color (the color will be displayed on various screens within Mazévo as a visual indicator of the status)

Status - Adding a new status record

3) Press Save.

 

Default Setting

When you are defining a new status, you can indicate via the default setting field if this status will be system-wide default. The default setting fields change based upon the status type selected for the new record. These defaults are used for requesters creating new events and canceling existing events.

For a status with a status type of confirmed, the default settings are:

Status - Adding a status record - Confirmed

For a status with a status type of canceled, the default settings are:

Status - Adding a new status record - Canceled

 

Using Statuses

Every time a new event is entered into the system via the web or mobile interface, a status is associated with each of its bookings (date/time/room).  To change the status of a booking, open the associated event, select the booking, and click Change Status.