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Statuses: What They Are and How to Create Them

This article explains what statuses are used for and how to create a new status.

Statuses Defined

Statuses indicate what should happen to the inventory of available space when an event is created.  The most common statuses are:

  • Confirmed 
  • Cancelled

A confirmed event is one that has been scheduled and will be taking place. If the event organizer decides the space is no longer needed, you can change the status of the event to cancelled. Cancelling the event makes the room available for another event at that date and time. Rather than deleting the event, changing its status to cancelled leaves it in the system, making its history available to view and report on.  

The system uses two status types: Booked and Cancelled. These status types control what ultimately happens with the room inventory. In other words, the name you give to a status does not affect its function.

For example, you might choose to name a status "Confirmed" or instead use "Reserved." Either way, it's the status type that determines room availability. This allows you to define more than one status that books space and more than one status for cancelled events. Examples of statuses and their status type might be:

  • Confirmed (Booked)
  • Tentative (Booked)
  • Hold (Booked)
  • Cancelled (Cancelled)
  • Lost Business (Cancelled)
  • Request (Booked)
  • Cancelled Request (Cancelled)

To Create a Status

  1. Go to Settings > Statuses. A list of all statuses in the system will be displayed. 
  2. Click Add Status to create a new status or select a status from the list to edit its information.

Using Statuses

Every time a new event is entered into the system via the web or mobile interface, a status is given to each of its bookings (date/time/room).  To change the status of an booking, open the associated event, select the booking, and click Change Status.

 

This video demonstrates how to create a status.

Status