A Guide to User Security in Mazévo

Learn how to manage user access in Mazévo.

Definitions

  • User - Someone who can access the Mazévo system
  • Role - A specific set of system functions that a user can access

Understanding Roles

A role allows access to a collection of features and functions in the system. For someone to access the system, they must have access to a minimum of one role. Below are the roles that Mazévo users can have:

Requester - View Events

It gives a user the ability to view events in the mobile app or the web app. The user is limited to viewing events with which they are primary, secondary, or billing contact.  There is also a system setting that allows a requester to view events for any organization they are defined as a contact.

Requester - Create Events

It gives a user the ability to create and manage their own requests from the mobile app or the web app. The requester is assigned a security policy that limits the buildings, sets the room security levels, and sets the timeframes for making requests. These requests must be processed and confirmed by a user with the event planning role.

Event Planner - Create Events

It gives a user the ability to create and manage events for all users, create and manage approvals, process event requests, and create and manage organizations and associated contacts.  

Event Planner - View Events

It gives a user the ability to view all events in the system from the web app.  The following tools are available for this role:  Find Events, Event Book, Event Calendar.  

Event Reporting Publisher

It gives a user the ability to run and optionally publish a report. Publishing a report allows a report to be viewed by a user with view access to reports.  The reports available to this role are the Event List, the Daily Operations Report, the Service Order Report, Room Cards, and the Resource Usage report.

Event Reporting Viewer

It gives a user the ability to view published reports and mark reports as their favorites. The user cannot change filtering data.

Event Analytics

Gives a user access to the analytic reporting tools: Analytics, Revenue Analytics, and Ratings.

Invoicing

It gives a user access to create and print invoices, deposits, and payments.  

Service Reviewer

It gives a user the ability to view a list of events and associated services and mark those events as reviewed.

Service Manager

It gives a user the ability to define service staff members and enable them to provide services to a specific event.

Service Worker

It gives a user the ability to view a list of events to which they have been assigned to provide or perform a service. They can also indicate if the service they are providing is in progress or completed.

Oversight (Approver)

It gives a user the ability to view and manage event oversight requests. They can view the event details associated with each request.

Global Administrator

It gives a user the ability to manage access to all licensed features and roles and update account information.

User Administrator

It gives a user the ability to create and maintain users and set or modify their security access to the system.

Facility Administrator

It gives a user the ability to create and maintain buildings, rooms, and room types.

Service Administrator

It gives a user the ability to create and maintain service providers, resources, and resource groupings.

Billing Administrator

It gives a user the ability to create and maintain pricing plans, taxes, and service charges and manage pricing on rooms and resources.

Event Administrator

It gives a user the ability to maintain statuses, event types, and organization types.

Calendar Manager

It gives a user the ability to create calendar filters, calendar properties and create and edit the calendar properties for events.

Room Sign Administrator

It gives a user the ability to set up a room sign, including associating the sign with a specific room.

Academic Administrator

It gives a user the ability to set up academic statuses and manage all academic settings.

Academic Manager

It gives a user the ability to create terms and import course data from an external system. 

Academic Planner

It gives a user the ability to view and manage course events.  

Limiting Requester Access 

A requester is assigned a security policy that sets the following limits for requests:

  • Buildings.  A list of buildings that the requester can use for requesting.
  • Timeframes.  The boundaries for making and editing requests. This sets how close to the current date and how far into the future requests can be made or edited.

Limiting Event Planner Access to Specific Rooms and Buildings

The event planner role is intended to give a user the ability to book any room in the system. However, in some instances,  you may wish to limit the spaces in which an event planner can create events. If so, the following rule(s) apply:

  • If the event planner is not a global administrator, they can be restricted to creating events in specific buildings. 

 

Please note: Event planners can edit any event in the system. This includes events in rooms or buildings in which they are not authorized to create events.  There is an internal setting that can be set by Mazévo that limits an event planner to editing only events in the buildings that they have access to.  Please contact Mazévo support for additional information. 

Understanding Service Provider Access to Specific Rooms and Buildings

The following rules apply to service providers and room/building access:

  • Service reviewers can review any event in the system regardless of building or room.
  • Service managers can assign staff to any event in the system regardless of building or room.
  • Service workers can view events that have been assigned to them by a service manager.

Additional Information

User Types in Mazévo