How to Cancel a Booking

Cancel one or more bookings in an event by opening the event and changing them to a cancelled status.


To cancel a booking, you simply change its status to one that has the Cancelled status type. Bookings with a canceled status no longer keep the associated space from showing up as available. In other words, canceling a booking frees the room. To cancel an entire event, you cancel all of its bookings.

When canceling one or more bookings, you will be prompted for a cancellation reason if your system has any defined. If your system has cancelation reasons defined, you can also enter notes about who is requesting the booking(s) to be canceled and why by entering a note.

Once a booking is canceled, no further action is required. You do not have to delete the booking. Canceled bookings remain in the system for reporting purposes. 


See How to Change the Status of a Booking 

See How to Cancel an Event