A booking is the date, time and location for the event. Think of the booking as the 'When' and 'Where' for the event. A booking can only be 24 hours long, including setup and teardown time. An important property of the booking is the status.
A building is a big structure that has lots of rooms and floors.
Contact is the name of the person holding the event. A contact can be associated to one or more organizations.
An event is a collection of one or more bookings. It is the 'Who' (Organization and Contact) and the 'What' (Event Name) for the collection.
Event type, like room types, are used to categorize the events in the system. Event type is used for filtering a list of events and for filtering reports. Examples are Meeting, Class and Wedding.
Organization is the 'group' that is holding the event. In some systems, organization is optional, while in others it is mandatory. If organization is optional, a contact will be required.
A pricing plan specifies the prices of rooms and resources. The system can be licensed for one or more plans. Examples of pricing plans might be Internal and External. It this example, internal customers are charged one price for rooms and resources while the external plan would be the price associated with external customers.
Resources are items that are requested (required) by the organization or contact that is organizing the event. Examples of resources are chairs, tables, projectors, coffee, bagels. Resources are associated to a service provider and are categorized by resource groups.
Resource group, similar to event types and room types, are used to categorize resources to facilitate the ordering of resources for an event. Examples of groups: Beverages, Lunch Entrees, Tables and Projectors.
When defining a resource group, specify the type of group from one of the following 3 types: Resource, Service Description or Notes. A resource group defined as 'Service Description' is used to define the types of services that a provider uses. For example, Buffet Lunch, Reception, Plated Dinner. A group defined a note is used to flag a single resource to be used for a special resource used for notes. Resources with this type of resource group have no pricing elements.
Room type is a way to categorize the types of rooms in the system. It is an optional field used by the system to filter results to rooms of the specified type.
A tax is applied optionally to rooms and resources as required by the taxing jurisdiction. Tax is added to the overall cost of the event, but the system calculates the tax item by item (room/resource).
A service charge is a fee that is added to overall cost of the event. An example that is common is charging a 'gratuity' on catering that is provided for an event.
A service provider is a department or entity that supplies resources to events and bookings. Examples of service providers are Catering, Audio/Visual, Facilities and Security.
Status determines how the system manages the availability of space in the system. There are two types of status records in the system, Book Space and Cancelled. Every status created in the system will be one of these types. The name of the status does not influence how the status affects room available.
User is person that has the ability to log into the system and perform a variety of operations, based upon the security roles assigned to the user.