There’s a lot of uncertainty in the world today. One thing that scheduling professionals can be sure of, however, is that virtual events—as important as they’ve been during the COVID-19 pandemic—will never replace in-person events.

When we started Mazévo, we wanted to create a scheduling platform that was powerful and easy to use. We also know that every software vendor says that their system is easy to use. But that doesn't say much if it is only easy after you have spent weeks training and learning how to use the system.

There’s every reason to believe that scheduling volumes—which were down dramatically this year for obvious reasons—will rebound to some degree next year. If that happens, one of the positions you’ll want to be sure to have properly staffed is scheduling assistant. This is a key role, of course, since these team members have to interact effectively with customers as well as with setup crews and other internal stakeholders.