How to Recruit & Retain the Best & Brightest in your Event Services Operation
Staffing shortages, The Great Resignation, labor crisis, you've seen the headlines and felt the challenges firsthand. This month we are excited to have Shana Beisiegel, Mazévo customer and Reservation Coordinator for the David L. Eisler Center at Ferris State University, discuss the strategies and tactics they have implemented to keep their employee retention rate above 90% during these unprecedented times.
Having a dedicated and knowledgeable event staff is key to providing great customer service but also operating as efficiently as possible.
During this webinar you will learn:
- The training approach Shana uses to make sure her staff is not only knowledgeable but feels supported.
- Her number one strategy for recruiting new staff
- Strategies to recognize above-and-beyond service that also documents accomplishments and builds employee experience
Shana will also highlight how they are using Mazévo to help build accountability and engagement with her employees.
Register today!
