It’s already easy to use. But we’re still here for you. Customer Support - Professional Services - Education
Training and consulting customized to your business and goals delivered at your pace.
Implementing your new scheduling system is accomplished quickly in a matter of days & weeks, not months, so you get the most out of your Mazévo investment. We guide you through setting up and using Mazévo so that you can begin scheduling your events and managing event-related services such as AV, facilities, and catering.
Our live training sessions are conducted remotely via video conference calls in short sessions lasting 1-2 hours when it’s convenient for you and your team.
You will receive guidance on best practices to set up Mazévo in a way that helps your team achieve optimal results.
EMS Data Migration Services
Move your EMS scheduling data to Mazévo with minimal downtime.
When you can’t afford to have your scheduling system down for long, this service will transfer all your data quickly so you can keep scheduling without missing a beat.
With this service, all your future and two years of historical bookings are transferred, so you don’t have to start from scratch. In addition, all your rooms, resources, pricing, customers, and notes are included. More details here: List of Data Converted from an EMS Database
Switching scheduling systems is the perfect time for a fresh start. During the conversion process, we will remove unused customers, user accounts, rooms, and resources for you, so they don’t clutter up your new Mazévo system.
Mazévo offers no shortage of free educational content to help your whole team stay ahead of the curve scheduling your facilities and events.
A self-service library of how-to articles and guides. Do a quick search on any Mazévo feature or concept, and you'll find a clear, concise explanation, including specific steps for completing any task.
Mazévo Connect is our exclusive monthly online event to learn from Mazévo experts and your peers who manage facilities and events for their institution. Learn More
Our Resource Library contains a growing number of training videos to learn how to use Mazévo.
As a Mazévo customer you have unlimited access to our customer support team that is ready to help you with all your product and technical questions.
Things don't always go according to plan. Whether you need help figuring something out or we made a mistake, we are there when you need us without the time-consuming runaround. Our support department is here to help you promptly and can be reached by email, phone, or by submitting a ticket online.
Our experienced support staff is the best at what they do. Whether you're just getting started or need assistance with advanced features, we'll help you get what you need so you can get back to scheduling and planning events.
We take pride in a job done right, which is why we do everything we can to solve your problems as quickly as possible. Helpful, trusted customer service is what you can expect when you contact Mazévo for help.
Thank your entire team for the smooth transition from EMS and all the help we received. It has been a pleasure working with you all. It is so nice, especially in this world today, to find a company that truly knows the meaning of customer service. The best thing we did was make the switch to Mazevo.”
Therese Sander - Rental CoordinatorWicomico County Public Schools