Improved Messaging & Branding Options & Even More Calendar Goodies

Apr 21, 2021 5:15:11 PM / by Bryan Peck

Messaging Updates

New Ability to Customize System Emails.

You can now customize the text in the following emails for your organization.

  • Confirm Email
  • Confirm Email Change
  • Email Address Changed
  • Forgot Password

This gives you the ability to adapt the messaging for your organization and let your users know who to contact if they run into questions or problems.  

You can also now add your organization's logo to these emails.


New Login URL for Your Organization

You can now direct your users to go to a login page that is specific for your organization. (i.e.,  www.your-org.mymazevo.com). This will allow you to add your logo and control the messaging that appears when logging into Mazévo.


New Login Alert Message

Global administrators can now add a custom message that will appear for all their users when they log in to Mazévo.


New Text Formatting for Scheduled Emails

You can now format the text and add web links to your scheduled emails.


Public Calendar Updates

Requesters can now add and edit calendar details

We recently introduced calendar details which means you can include an event description, images, and links on your public calendar. With this update, your requesters can now add these details to their events. 


New Review Calendar Details Tool

A new tool allows you to review calendar details submitted by requesters before publishing them to your public calendar.


The Public Calendar Now Shows Related Bookings

When viewing an event's details on the public calendar, a new "Other Bookings" tab shows all future bookings for the event.


Calendar Setting Name Changes

Calendar Properties are now named Calendar Details.

Calendar Filters are now named Calendars.


Other Changes

Show or Hide Notes when Setting the Order of Resources

A new check box allows you to display or hide notes when setting the sort order of resources on a booking.


Turn Off Automated Request Approved or Denied Emails.

When a request is approved or denied, Mazévo will immediately notify the requester of the change. You can now turn off these automated notifications, giving you more control over the timing and messaging to your requesters. Please contact Mazévo Support if you want to turn off these email messages for your organization.


Updates to Single-Sign-On

This update includes several enhancements to single-sign-on to make it easier to configure for your organization, including automatically setting requester access based on their role within your organization.


Various Bug Fixes

We eliminated several bugs in this update that may have affected your scheduling enjoyment. 😀

More Updates to The Public Events Calendar and SSO.

Apr 6, 2021 4:51:28 PM / by Bryan Peck

Calendar Details (Properties) Can Now be Sequenced

With the recent addition of Calendar Properties to your public event calendar, you can now add detailed event descriptions, links, and images to your events. This update allows you to sequence the properties in the order you wish them to display.


Copy Calendar Properties

When you copy an event, the calendar properties will now automatically be copied as well.


New Single-Sign-On URL Option

We can now configure SSO in Mazévo to utilize a URL that is specific for your organization. This allows you to direct all your Mazévo users to your Identity Providers login page automatically. Previously you needed to ask your users to provide their email address first before being redirected to your identity provider's login page. Contact Mazévo Support if you wish to configure SSO to use this URL.


The Request Menu has Been Removed for Global Administrators. 

The request menu will now only display for those that have the Requester security role.


Public Calendar, Catering and Other Event Management Updates

Mar 27, 2021 2:04:29 PM / by Bryan Peck

New Public Calendar Display Options

With this release, you can now add additional marketing information to your events that display on the public calendar for your organization. Additional information includes images, links, and text fields. You can also select which of your users can edit this information on your public events. Please contact Mazévo Support to enable this option for your account.


mazevo public calendar detail


New Catering Features

This round of updates includes several features that will assist catering departments in managing their services.

Banquet Event Order Report

You can now create a Banquet Event Order (BEO) for any booking. The BEO will display a single booking on a page with all services you have configured to show. The BEO is configured in settings with Confirmation Templates. Once configured, click the "Email" link on the event to view the BEO.

Screen Shot 2021-03-27 at 1.58.44 PM

Suppress Pricing on Confirmations and Banquet Event Orders

You now have an option to hide the pricing on your confirmation or BEO documents.


Resource Usage Report - Tag Filtering

You can now filter the Resource Usage Report by resource tag. Previously you could only filter by service provider. This gives you finer control over what you want to display on the resource usage report.


Resource Usage Report Publishing

You can now publish the resource usage report. Publishing creates a link to the report, which you can share with others.


Find Events Filtering by Event Coordinator

You can now use Event Coordinator as filtering criteria when displaying a list of events.


New Resource Sequencing on Bookings

You can now edit the sequence that resources will display and print on individual bookings.


Enhancements to Add New Event

New Icon for Special Dates

There is now an icon next to any date with an associated Special Date when adding new events. Clicking the icon will display what the Special Date is.

Screen Shot 2021-03-27 at 12.45.49 PM


All Buildings Option

There is a new option to search for space across all buildings instead of selecting each facility individually.


Other Changes

Add Links to Mazévo Messages

You can now add web links to messages on the confirmation, invoice, and email messages you send from Mazévo.


Message Size Increase

The maximum text size of messages has been removed. Previously messages were limited to 1,000 characters.


Billing Worksheet Report

When generating invoices, you can now preview charges for invoices as a batch. Previously you had to preview invoices before you generated them one-at-a-time.


Room Diagram Uploads

You can now upload a room diagram file with a booking. Previously you could only save the URL to the location of the room diagram on the booking.


New Create an Account Link

You can now allow someone to create a new account and request space without intervention. Previously, the only way someone could request a room was to manually set them up with a user account first or use SSO. If you wish to enable this capability, please contact Mazévo support.


New Menu Group for Requests and Approvals in Web App

There is a new menu group for requests. This will display to any user who is a global administrator or has the option to request space. Previously global administrators could never see the request menu items without logging into the mobile app.


Updates to the Event Editor, Reports, Mazévo Ops & More

Mar 5, 2021 5:07:44 PM / by Bryan Peck

Event Editor Improvements

Expandable Panels on the Event Editor

The event editor's top portion (event section) has been updated to include expandable panels to hide the event's lesser-used information.

Screen Shot 2021-03-05 at 4.14.21 PM

Improvements to Task Tab of Event Editor

There is a new filter to hide tasks that are associated with canceled bookings in the event editor. We also made some minor adjustments to how tasks are displayed to make them more consistent throughout the system.

Add Resources Performance Improvements

If you have a large number of resource items defined in Mazévo, it should now be faster to load your list of resources when adding them to bookings.

Report Improvements

New Rolling Date Range in Reports

You can now run all future-facing reports (i.e., Daily Ops Report, Event List, etc.) for today plus a specified number of days. This information will also be saved when you publish the report.

Resource Note Improvements

Resource notes and special instructions now display in the Mazévo Operations app. Special instructions are also called out with a label to make them stand out.

New Special Instructions Label on Confirmations

If a resource has special instructions, it is now called out on the confirmation with a label of "special instructions."

Confirmation Room-Diagram Link Improvement

The link for a room diagram is now highlighted in a different color on the confirmation to make it stand out to the customer.

Mazévo Ops Improvements

New Status Filter in Mazévo Ops

You can now show or hide events in the Mazévo ops app based on their event status. Previously only bookings with a status of "confirmed" displayed in the ops app.

New Expansion View in Review Events

The Review Events tool now allows you to expand and collapse bookings to see details. Previously Mazévo displayed these details in a new window.

New Multi-select in Review Events

You can now check off multiple bookings and review them at the same time. Previously you had to drill into each booking individually to review.

More Improvements...

New Change Date Tool in the Book

The Event Book now includes a tool to edit the time of a booking quickly.

Configure Single-Sign-On (SSO) and Non-SSO accounts.

You can now configure some of your users to use Single-Sign-On while creating other accounts that don't use SSO. Previously once you turned on SSO, you could only create accounts that utilized SSO. As an example, now you can have all students and staff use SSO while allowing your service providers that have an external email to login with an email and password.

New Ability to View Data Across Multiple Mazévo Tenants

If your organization has more than one department that uses a separate instance of Mazévo, you can now run a single report to display all bookings in each tenant. This feature is currently in Beta, so contact Mazévo support if you are interested in learning more.

Browser Tab Improvements

If you leave an event open in a browser tab, it would sometimes refresh, and another event would appear. This has been corrected.


New Public Calendar Options

Feb 19, 2021 4:31:30 PM / by Bryan Peck

New Public Calendar Links

You can now create customized links to your public calendar of events that only show events in specific buildings or with a particular event type or status. The new public calendar will also automatically display your organization's logo and use your primary branding color. The new options can be found in Settings > Calendar Filters

Screen Shot 2021-02-19 at 2.49.17 PM


With this update we also made several changes "under the hood" to improve performance and fixed a number of minor bugs.


New Triggers, Confirmation Attachments and Other Goodies for February

Feb 8, 2021 4:58:50 PM / by Bryan Peck

Updates to Approvals, Tasks, and Questions

The triggers for Approvals, Tasks, and Questions have been updated to be consistent for each tool. Mazévo can now trigger one of these functions based on location, service provider, event type, attendance, or always. There is also a new trigger based on organization type. You can also now manually add approvals when necessary. Previously there was no way to manually trigger an approval.

**NEW** Send Attachments with Confirmations and Invoices

You can now send file attachments with any confirmation. Files can be selected from your computer or Mazévo. If you choose a file from your computer, it will be automatically added to the event in Mazévo. We also updated the email history function to log any attachments sent with the confirmation and invoice.

New Common Attachment Library

You can now upload common files such as standard policy documents that are not associated with any event. Once uploaded, you can then attach these files to confirmation or invoice emails generated from Mazévo.

Multiple Event Coordinators

You can now add multiple event coordinators to an event. Previously an event could only have a single event coordinator assigned. All event coordinators will display on the confirmation.

New Special Instructions on Resources

There is now a Special Instructions note field on resources. These instructions display on confirmations and all reports in addition to the standard resource notes field.

New Copy Resource Function

You can now copy one or more resources to other bookings on the same or different events. The copy function will copy all resource quantities and notes to each booking you select.

New Resource Sequencing in Event Editor

The last Mazévo update allowed you to change the order your resources printed on confirmations and reports. The order of the resources on the event editor was unchanged, however. To make everything consistent, we changed the event editor to display resources in the order you defined.

New Columns in Revenue Analytics Report

Revenue Analytics has been updated to display any taxes, service charges, and total for each item. Previously you could only see the item price.

New Copy Button for Pricing Plans

You can now copy all prices from one pricing plan to another.

Display Customer Address in Confirmation

There is a new option to display the customer's physical address on the confirmation document. You can enable this by checking the box on the confirmation template. 

Day of Week Displays on Confirmation

The day of the week is now displayed next to the date of each booking on the confirmation.

Optional - Bookings with Conflict Status on Reports

You can now have bookings in a conflict status display on the confirmation. These bookings can be selected by default for other reports as well. Previously there was no way to display conflicts on confirmations. By default, bookings in a conflict status will not show on reports. Please contact Mazévo support if you wish to enable this function in your account.


Updates to Resources, New Customer Access Time and More

Jan 22, 2021 5:12:36 PM / by Bryan Peck

This update includes several changes to how resources are displayed, or are not displayed, on reports. These changes should be especially useful for those of you using Mazévo to manage your catering operation. In addition to the changes below we also fixed a number of pesky bugs.

New Resource Display Order
You can now control the order that your service providers and resources display on reports and confirmations. This is done through a new tool on the service providers or resource in settings.

New Single Resource Edit Option
You can now click a resource from the event editor page to edit just that resource. You can also see the resource's change history when editing the resource. Previously, you had to check the box next to the resource and then choose what you wanted to edit from a menu of options.

"Internal Only" Service Provider and Resources
You can now designate a service provider or resource as being internal. The internal designation means those items will not display on the confirmation or invoice that the customer sees. They will still show for your staff on internal reports and in the Mazévo Ops app.

Customer Access Time
You can now indicate the time a customer can access the room before their event starts. This time will display for the customer on the confirmation that the customer sees and internal reports for operation staff.

Confirmation Email Replies
When a customer hits reply on their confirmation email, it will now go to the email address specified on the confirmation template. Previously email replies were directed to the individual user who sent the confirmation to the customer. If you don't set an email address on the confirmation template, the email reply will still go to the user who sent the confirmation.

New Room Card Layout
The room card text size has been increased slightly to make it easier to read. Also, the header information and logo are now centered on the page.

New Time Pickers
There is a new time picker everywhere that you enter a time in Mazévo. This new time picker works better with the tab or arrow keys making it easier to enter time from your keyboard. It also allows you to enter any time in one-minute increments. There is also a new drop down time selector for use with your mouse.

New Service Charge Modifier
You can now adjust the service charge applied to any pricing plan. Previously Mazévo could only compute a single service charge for an item. With this change, you can configure the pricing plan to adjust the standard service charge applied to a resource.

New Tool to Change Booking Event Names
You can now multi-select bookings in the Event Editor and change the booking name. Previously you would have had to change each booking event name individually.

New File Attachments for Events
You can now upload documents to an event in Mazévo. This feature enhances the existing "Linked Documents" function that allows you to upload documents to your organization's cloud file storage and link them to an event in Mazévo. Now when you upload a file for an event, it is stored within the Mazévo system.

Find Events - New Event Name in Standard Filters
You can now search for events by event name by using the standard filters in Find Events. Previously you would have had to navigate to more filter options and select event name to search there.

Find Events - Specific Dates Search in Standard Filters
You can now specify a specific date range when using the standard filters in Find Events. Previously the only way you could use a date range was to click more filter options.

New Prompt for Room Setup User Preference
Individual event planners who book events in Mazévo can now opt-out of being asked to enter a room setup when entering new events. You can still add a setup configuration after you create the event if needed. You will find this setting under profile & preferences.


New Year 2021 Updates for Room Requesters and to the Mazévo Event Book

Jan 5, 2021 4:28:57 PM / by Bryan Peck

Happy 2021! We are starting the year off with several new updates for those who request space within your organization. These updates are available in both the web and mobile apps. There are also several other updates for those who manage space. Read on for details. 


Room Request Updates

Requestors can now see past events they have submitted up to one year old. These are displayed under a separate tab for past events. They can also view any details associated with those past events, including any resources or services that were part of the event. 

There is a new option to allow your requestors to see all future and past events submitted by their associated organizations. Previously they could only see events they had personally submitted. This option is turned off for your account by default. To enable this option, please contact Mazévo support. 

Requestors can now pick dates that recur every month on the same week and day of the week, i.e., the second Tuesday of the month. This is in addition to the ability to pick dates that recur on the same day of the month.

Button labels have been updated in both web and mobile apps to clarify when a user is making changes to all bookings instead of an individual booking.

Requesters can now change the name of individual bookings. Previously they could only change the name at the event level, which modified it for all bookings.

Requesters now have the option of selecting all buildings when searching for space availability. Previously buildings needed to be chosen individually.


Updates to the Event Book

There is a new All Buildings option when selecting which buildings to view in the book.

To make it easier to select dates, you can now scroll using your mouse wheel or touchpad when using the calendar to pick dates in the Event Book. Just hover your mouse over the calendar to scroll.

When viewing the current day, there is now a vertical line that visually indicates the present time.

There is a new refresh button for the book that will allow you to view the most updated version of that day’s events.   


Other Updates and Improvements

When viewing tasks either through Manage Tasks or Day at a Glance, any task associated with a canceled event is now hidden by default. You can view these tasks by clicking the filter link at the top of the grid.

Minor changes have been made to the confirmation header’s layout to make it easier to read when there are longer names and email addresses.

You can now create more than one confirmation template with the same name. Previously, it was impossible to have a separate confirmation template with different titles for the same department, I.e., Confirmation, and Quote.  

A page size selector has been added to Rooms and Resources in Settings. You can now view up to 100 records on a page if desired.

There is a new filter to hide or display disabled resources when managing Service Charges and Tax Codes.

There are several behind the scenes updates to how reports are generated.

You can now upload a background image for the Mazévo Room Sign instead of pointing to an image URL.

Time pickers for the iOS Mazévo mobile app were updated to reflect recent changes with iOS 14.


Accessibility Updates

The contrast of the event ID has been improved on booking lists in Find Events, Day at a Glance, Activity Log, and Work Log.


Bug Fixes

This update includes several bug fixes, including:

We fixed an issue with text printing incorrectly on the confirmation when you had a really long building name.

An issue with bookings displaying at the incorrect time in the Event Book has been corrected.

There were some instances where the Mazévo public event calendar prompted for a login to view the calendar. This has been corrected.

We fixed an issue with being unable to edit an organization that didn’t have an email address defined.


New Text Formatting on Messages and Other Room Scheduling Improvements

Dec 11, 2020 4:44:14 PM / by Bryan Peck

New Text Formatting on Messages

You can now add rich text formatting to messages that you add to your confirmations, invoices, and emails sent from Mazévo. Formatting options include: bold, italics, underline, text alignment, font, font size, color, and background color.

New Booking Conflict Status

Have you ever wanted to temporarily put two bookings in the same room at the same time so that you could come back later and sort things out? With Mazévo's new conflict status, you can now do just that. When copying events or adding bookings to multiple dates, if a room is unavailable, Mazévo will now ask if you want to use a conflict status to put the booking in the room anyway. This can save you time, especially when dealing with a large number of bookings.

New Find Events Views

You can now save your filters, column, and grouping selections when running searches in Find Events. This means you can now come back later and run the same search without having to set everything up from scratch. You can save these Views, and make them accessible to only yourself or other Mazévo users.

New Tag Manager for Resources

There is a new simplified tool to view and manage your Resource Tags. Resource Tags can be used to trigger the generation of Mazévo Approvals, Tasks, and Event Questions.

New Logo on Room Cards

If you have uploaded your organization's logo to Mazévo, it will now print at the top of your Room Cards

Analytics Updates

Mazévo Analytics and Revenue Analytics have received several updates in this release.

New Analyze by Building

Previously you could analyze usage by room but not building.

New Totaling in Analytics

Mazévo will now display a total on the data tab of analytics.

New Value Column in Analytics Detail Grid

If you click on a value in the data grid, you will see a list of all the bookings that make up the value you clicked on. This view now includes a column for the data you displayed, including attendance, hours, or revenue.

New Room and Room Tag Filter on Revenue Analytics

The Revenue Analytics Defaults are Now All Day and Everyday

New Grouping and Totaling in Revenue Analytics

You can now group the results of revenue analytics by any of the displayed columns. You can also view a total for each of the groups. Previously the only way you could do this is to export the Mazévo data to Excel first.


Fixes and Other Improvements

  • We fixed an issue with the Ops report preventing really long notes from displaying in their entirety.
  • You can now enter events in 5-minute increments. Previously you could only enter a new event on the quarter-hour and then edit the event if you needed it to start five or 10 minutes later.
  • We fixed an issue that prevented confirmation and invoice Email History from being displayed.


Pre-Thanksgiving Room Scheduling Improvements and Fixes

Nov 25, 2020 4:21:31 PM / by Bryan Peck

This update includes several smaller fixes and improvements and should pair well with stuffing and gravy 😀!

New Booking URL

If you are hosting a hybrid or virtual meeting, you can now add a URL link to a Mazévo booking. The link will display on the event confirmation.

New Approval Notification Email

Those in your organization responsible for providing secondary approval for events such as catering approval, event security, etc., will now receive an automated email alerting them to review an event that requires authorization.

New Room Availability Setting

You can now designate specific rooms that are always available. This means that Mazévo will not check for conflicts in these spaces, allowing two or more events to happen simultaneously. This setting is ideal for outdoor areas or virtual events where you wish to publicize an event but are not concerned about a double booking.

Requesters Can Now View Room Capacities

A room’s maximum capacity along with specific room setup capacities are now visible while making a request.

Limit Visibility of Future Events

You can now limit the ability of requesters to view upcoming events happening in your facilities. You can either hide all forthcoming events or only show upcoming events occurring within a specified time window. Contact us to enable this feature for your account.

New Request Summary Link

A requester can now view a summary of their event request. The summary includes all details of their request, and the user can save it as a pdf document if desired. Previously they would have had to navigate through several screens to see all the details of their request.

Accessibility Improvements

We made some changes to make it easier to navigate and use Mazévo when using a keyboard only.


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