If your organization has a lot of space and events to schedule then it's likely you have an online request form that people can fill out to request the use of your meeting rooms for their events and activities.
You probably already know taking requests online with a form linked to your room scheduling software can be a huge time saver over handling requests manually through phone calls and email. Most organizations we talk to have an online request process but they haven't seen the benefits in time and efficiency they were hoping. They still struggle with getting people to go online and make their requests.
Better Online Meeting Room Requests
While there are many reasons that your request form is getting minimal usage the number one reason we find is that the form is difficult to use. Here are some common complaints:
- It takes too long to fill out especially for simple meetings
- It's not comprehensive enough for more complex events
- There are too many unnecessary questions
- It's confusing
- It's not easily accessible from phones or other devices
- There is no way to update the request once it has been submitted
See Mazévo in Action
In this video I walk you through how using Mazévo online requests will make the process easier for your users so more people make requests online while making your scheduling team more efficient.
Let us know what you think of this process by leaving a comment below or sending me an email at Bryan at gomazevo.com.