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MAZÉVO BLOG

September 1, 2021
Strategies for Getting the Most From Your Software Demo
You’ve been tasked with helping your organization gather the information needed to decide which of several room scheduling software products to purchase. It’s a big responsibility, so you want to be...
August 25, 2021
Top Customer Service Skills for Every Event Coordinator
We hear the term “customer service” a lot, but what does it really mean? Dictionary.com defines “serve” this way: to be useful or of service to; help. In other words, providing customer...
August 4, 2021
6 Important Questions to Ask Before a Mazévo Data Migration
Switching to a new meeting and event scheduling system always takes some time and effort—even with a highly intuitive, web-based system like Mazévo. But it shouldn’t take many months of time and a...
July 16, 2021
Mazévo + Events2HVAC: An Energy- and Effort-Saving Integration
Imagine an integration between your room scheduling solution and your HVAC system that enabled rooms to be held at the ideal, energy-conserving temperature when vacant and then brought to the...
June 30, 2021
Moving to Mazévo Is Easier Than You Think! Get Insights & Free Guide
If logging into your scheduling system every morning means another day of frustration and irritation, but you’re sure that the difficulty of switching to a better solution is more than your...
June 17, 2021
Better Ways to Manage Ever-Changing Event Details in a Busy Operation
The rarest beast in the scheduling forest is that event where you get all of the information upfront and none of the details change on the way to (and through) the execution of a successful...
May 26, 2021
How to Make Your Online Event Request Form Easier to Use
Life would be easier for you, and your customers would have a better experience, if they would just use your online request form. But they don’t. Why not? In most cases, it’s because they think the...
May 21, 2021
How Mazévo Makes It Easy To Share 1 Room Scheduling System Campuswide
It makes sense intuitively that having one, cohesive solution to handle the room scheduling needs for an entire campus is better for everyone. But how, specifically, does it improve scheduling...
May 12, 2021
How Customer-Driven Product Development Delivers The Mazévo Experience
It goes without saying that the people who have the best understanding of how a scheduling software system should function are the people who use it every day. Even so, it’s not uncommon for software...
April 14, 2021
Strategies for Creating a Great Public Events Calendar
Making a calendar of events available online for visitors to your website benefits your organization in multiple ways. For one thing, it helps people who are looking to schedule an event answer some...
April 7, 2021
20 Tips for Getting the Most Out of Event Confirmations
Event scheduling systems all have a document that can be provided to a customer with the details of an event—date, time, costs, etc. In Mazévo, we call this document an event confirmation—or just a...
March 24, 2021
Is Your Room Scheduling System Integrated? Here’s Why It Should Be.
Integrating your scheduling solution with other systems you use—that is, enabling it to share data with those systems—can be very beneficial to your scheduling department for a few reasons. First,...
March 17, 2021
Streamline Catering Services With Mazévo
It’s important to get every service you provide to customers right, but probably none more than a catering service. Leave people hungry, thirsty, or simply unhappy about some aspect of their food and...
March 10, 2021
How To Organize Event Data in Your Room Scheduling System
When it comes to the core data in your scheduling system—your buildings, rooms, event types, etc.—a good rule of thumb is “less is more.” You want to define every item you need in order to book rooms...
March 3, 2021
How to Ensure Your Ops Staff Has Sufficient Event Prep Time. 6 Steps.
For operations teams looking to help customers execute outstanding events, one of the most important resources is time. When team members are rushed, they’re much more likely to make mistakes....
February 10, 2021
Mazévo Inventory Tools: Never Overbook an Important Piece of Equipment
As everyone who manages events understands, the biggest mistake you can make is double booking a room. Two groups arrive, confusion ensues, and everyone turns to you for an explanation. Second only...
January 20, 2021
5 Tactics for Collecting on Past-Due Event Invoices
If your events department is like most, you operate in many ways like an independent business, and cash flow is important. Consequently, being able to collect on past-due invoices is essential. Not...
January 13, 2021
How to Market and Generate Interest for your Events
If you’re taking the time to plan, schedule, coordinate, and execute an event, you surely want it to be well attended. And that’s not something you should leave to chance. Event hosts who trust that...
December 16, 2020
9 Mazévo Tools to Improve Staff Communication
As any event planner knows, there are plenty of details that must be managed to execute a great event. If you have a busy facility with loads of events happening every day, you know that keeping...
December 2, 2020
How To Go Beyond Features When Evaluating Room Scheduling Software
Whether you’re looking for a new event scheduling system now or will be taking on that task at some point down the road, functionality is a primary concern. “Does the system do what we need it to...
November 18, 2020
Why a Modern User Interface Is Important in a Room Scheduling System
It would be easy to dismiss the way an room scheduling system looks as unimportant or “just fluff.” After all, it’s the functionality that matters, right? But the fact is that the “visual aesthetics”...
November 11, 2020
New: Mazévo Room Sign Updates and Iadea Room Panel Integration
When was the last time you remodeled your facilities? If this was relatively recently, you probably added, or at least considered adding, digital signage outside your meeting rooms. Not long ago,...
November 4, 2020
How a Scheduling System Built for the Cloud Helps You Schedule Better
One of the many benefits of using a system that’s “in the cloud” for your event scheduling is efficiency. And that benefit is magnified when you use a cloud-native system (one built specifically for...
October 28, 2020
How Mazévo Billing Makes it Easier to Charge for Events
With many in-person events canceled for the foreseeable future and a limited number of gatherings taking place, you may not be collecting much revenue for your events. This makes the income you...
October 21, 2020
8 Reasons Organizations Switch Scheduling Systems
You just learned that an organization you’re familiar with switched to a new event scheduling system and is loving it. Your organization has been considering making a similar move for some time, so...
October 14, 2020
Will Virtual Events Replace Face-to-Face Gatherings? No. Here’s Why.
There’s a lot of uncertainty in the world today. One thing that scheduling professionals can be sure of, however, is that virtual events—as important as they’ve been during the COVID-19 pandemic—will...
October 7, 2020
A Quicker Way to Look Up Events in Mazévo
When we started Mazévo, we wanted to create a scheduling platform that was powerful and easy to use. We also know that every software vendor says that their system is easy to use. But that doesn't...
September 30, 2020
7 Tips for Hiring Your Ideal Scheduling Assistant
There’s every reason to believe that scheduling volumes—which were down dramatically this year for obvious reasons—will rebound to some degree next year. If that happens, one of the positions you’ll...
September 17, 2020
Mazévo Messaging: Make Sure Nothing Falls Through The Cracks
What's the point of a powerful event management system if it doesn't have all the details about your events? Often there is a lot of communication back-and-forth between the event planner and the...
September 9, 2020
3 Ways to Find What You Are Looking For with Mazévo's Event Book
Ever feel like you are looking for a needle in a haystack when it comes to tracking down an event in your room scheduling software? Maybe not so much currently with COVID-19 continuing to cause the...
September 2, 2020
Free Templates for Clear Event Cancellation Emails
There are many reasons why a scheduled event may have to be canceled or modified. The COVID-19 pandemic has reminded us all about that! But issues like equipment failures, safety concerns with the...
August 19, 2020
Mazévo Onboarding: Get Set Up for Success
Think back to your first day on the job whether it was two months or 20 years ago, more than likely you remember being a little nervous and wanting to make a good first impression. Your employer was...
August 12, 2020
The Importance of Accessible Room Scheduling Software
Imagine driving your car down a street you’ve never taken before and finding that you’re unable to read any of the signage. Street signs. Billboards. Business names. Completely indecipherable. Maybe...
August 5, 2020
7 Benefits of Event Approval Workflows
“Where’s Mike?!” Sara shouted as she raced from office to office looking for the building security manager. Without his approval, an event scheduled for that evening could not take place, as no one...
July 29, 2020
How to Get the Most From Your Hybrid Meetings
Hybrid meetings, with participants in different (sometimes many different) physical locations, were a thing before the COVID-19 pandemic, of course. However, when the coronavirus outbreak hit the...
July 23, 2020
How to Prepare For Amazing Events with Mazévo Ops
As someone who has spent their career scheduling and managing events, you know the success of your functions begins well before the first attendees show up. The planning, coordination, and...
July 15, 2020
The 4 Biggest Room Scheduling Mistakes Impacting Your Bottom Line
Do you remember when we thought that technology was going to save us huge amounts of time and make everything so much easier? While it may be true that tech enables us to accomplish far more today...
July 8, 2020
Use Mazévo Tasks to Manage Important Event Details
Imagine all the time and effort that goes into planning a large event only to find that the day of the activity, several important things have been overlooked and forgotten, leaving your staff...
July 1, 2020
How Mazévo Supports the “New Normal” for Event Schedulers
As the world’s response to COVID-19 moves from short-term tactics to long-term adaptation, organizations that focus on in-person gatherings will be among those most directly and significantly...
June 24, 2020
How to Create a Risk Management Plan for Events
As an event planner, your focus is on ensuring that meeting hosts and attendees have a great experience. However, every gathering contains an element of risk. From things like minor accidents or...
June 19, 2020
8 Ways Scheduling Software is Changing in 2020
The changes that are taking place in 2020 brought on by COVID have affected all of us personally and professionally. It is harder than ever to predict what the future is going to bring. In the short...
June 10, 2020
10 Best Practices for Post-Event Surveys
The way events are conducted has changed in many ways as a result of the COVID-19 pandemic. For example, previously in-person meetings are now being held as remote sessions or hybrid meetings. One...
June 3, 2020
How to Create Safe Meetings & Events in the Wake of COVID-19
According to news reports, researchers are making progress on better tests and treatments for COVID-19, and even a vaccine to prevent the disease. While that’s encouraging, it’s still possible (some...
May 27, 2020
9 Tips for Communicating with Customers During COVID-19
States have begun “reopening” (a term surely none of us ever thought we’d hear applied to states), which is great news. However, for reservations professionals and the customers they serve, the light...
May 20, 2020
Improve Your Event Services with Mazévo Resources
Managing your events requires more than just making sure you have a room booked at the right time. It is also making sure that all the equipment and services are available when you need them. Mazévo...
May 13, 2020
How to Make the Most of Unused Meeting and Event Space
Meeting and event space has the unique characteristic that it can either be a valuable asset or a troubling liability. When it’s filled with people using it for an important gathering, it’s...
May 6, 2020
An Easier Way to Control How Rooms and Resources are Scheduled
Does this sound like your organization? Lots of meeting and event space to manage. Internal groups primarily use space for no charge with possibly some outside rentals. Rooms are in high demand. In...
April 29, 2020
How We Simplify the Move From EMS to Mazévo
If you’ve been through the transition from an old room scheduling software system to a new one in the past, just thinking about what you went through probably makes you break out in a cold sweat....
April 22, 2020
9 Tips for Hosting a Hybrid Meeting
Hybrid meetings—those in which there are attendees in different physical locations—have always been an option for meeting hosts who want to ensure that all stakeholders are able to receive...
April 15, 2020
A Year of Mazévo
On April 15th 2019 Mazévo began with a vision for a better way to manage room and resource scheduling. Back then Mazévo was just an idea about creating a modern room scheduling software platform that...
April 3, 2020
Remote Working: How We Do It at Mazévo
Recently many of our customers have had to transition, at least temporarily, to working from home (WFH). If you are new to remote work and working from home or have been doing it for years, I thought...
March 23, 2020
A Message From Mazevo Regarding Coronavirus
The past few weeks have seen incredible change in all areas of our society. Many of the industries that Mazévo directly supports have been hit hard by the Coronavirus outbreak. Colleges and...
March 12, 2020
Use Mazévo Approvals to Streamline Event Reviews
Have you ever felt like you dropped the ball on one of your important events? You were wrapped up in so many details and your other day to day responsibilities that something important slipped...
March 4, 2020
VIDEO - Making Online Room Requests in Mazévo
If your organization has a lot of space and events to schedule then it's likely you have an online request form that people can fill out to request the use of your meeting rooms for their events and...
February 26, 2020
Use Single Sign-on to Easily & Securely Access Mazévo
I don't know about you but the number of passwords that I have is staggering. Thinking all the way back before the internet was part of our daily lives, I am not sure I even had one password. Crazy...
February 19, 2020
How We Keep Your Mazévo Data Safe and Available
Recently I was asked by a large university to send them a copy of our HECVAT. "What the heck is a HECVAT" I thought? Little did I know it at the time but the HECVAT would be the next step on our...
February 12, 2020
3 Facility Scheduling Lessons From A Large School District
I wanted to share three things I learned recently from speaking with a school district with a huge number of rooms to schedule. There were a few things that struck me about their organization and...
February 5, 2020
8 Common Room Setups and When to Use Them for Your Events
The way tables and chairs are arranged for your event will have a huge impact on participant engagement, learning and enjoyment. In this article we will discuss the most common meeting and event...
January 29, 2020
Are You Prioritizing Events? If Not, You Should Be!
In today’s busy world, most organizations have more demand for space than they have space. That’s just reality. And unless there are facility expansion plans in the works, it’s a reality you’ll be...
January 23, 2020
VIDEO - Use Mazévo Room Setups to Get the Right Event Setup Every Time
As any event planner knows, a room's seating arrangement can make or break the success of an event.  Imagine planning a nice dinner and the room is set with rows of chairs with no tables. Unless you...
January 14, 2020
How to Save Time Scheduling Classrooms with the Mazévo Course Importer
If you schedule events and activities for a college or university then I don't have to tell you that your job can be, ah..."complex" at times. Especially when you consider all the people,...
January 8, 2020
Video: The Importance of Accessing a Room Scheduling System Anywhere
According to the Pew Research Center the overwhelming majority of Americans, 96% now own a cell phone of some kind. And for many, the phone has become the primary way they access the internet. To...
December 31, 2019
7 Ways Taking Event Requests Online Benefits Your Organization
Is your organization still using a paper form or simple digital document to take reservation requests? The requester completes the form and submits it in person or via email, and then your staff...
December 18, 2019
Mazévo Announces New Request Process for Desktop and Mobile Users
You have spent the time, energy and political capital putting the systems and processes in place so that your users can make requests online and free up tons of valuable time for you and your staff....
December 11, 2019
How Mazévo is Creating a Cloud Native Platform for your Scheduling Success
Here at Mazévo, the rest of the team and I have been very busy over the last few months introducing tons of new features. We love showing off our latest improvements like event billing or the Mazévo...
December 4, 2019
New Feature: The Mazévo Activity Log
There is nothing worse than being the last to know about important changes to upcoming events. This is especially true for events in the near future. Not responding to important changes is a recipe...
November 27, 2019
Top 5 Reasons to Overhaul Your Request Process
“If it ain’t broke…” is often the rationale for leaving legacy scheduling processes in place. Unfortunately, when you’ve been doing something the same way for years (or decades), it can be hard to...
November 20, 2019
3 Ways Room Tags Will Make You a Better Scheduler
Whether you are juggling new requests, handling last minute changes or keeping staff and service providers informed of what is going on, managing an event services operation can be difficult. We get...
November 13, 2019
9 Ways to Quickly Identify Complex Events
At the highest level, events can be either simple or complex. A simple event might be a person needing one room on one date to accommodate a meeting for a handful of people who don’t need any...
November 6, 2019
Reports on Demand: Ensure Your Staff Has the Event Information They Need
"Be right there!" Sally yelled to the team she saw heading down the hall. Sally was late again for the event services meeting. She just had to get one more email sent; then she could go to the...
November 1, 2019
Announcing The Mazévo Product Update Page
At Mazévo we take a lot of pride in our work and we believe that attention to detail and keeping things simple are the keys to creating high quality event scheduling software. Those values also come...
October 30, 2019
4 Fun Facts About the Calendar
Let's face it, without the calendar modern life as we know it would not exist. Appointments, birthdays and anniversaries would be missed and we would never know what day it is. Just think how hard it...
October 23, 2019
How To Improve Your Scheduling Operation By Understanding Your Customers
There are two goals that just about every event scheduling department strives for: providing an exceptional experience for customers who are reserving space, and making the process efficient for...
October 16, 2019
Short on Space? Best Available Search to the Rescue!
You just received a request for another meeting that occurs every week for the next 6 months during your busiest time of day in your most popular meeting room. You know when you enter the request...
October 9, 2019
Mazévo Messaging - Reach Your Customers Where They Are, On Their Phones
The request seemed normal enough. It was from a group of students who wanted to meet to plan their group fundraiser. Upon closer inspection however the request left the scheduler with many questions....
October 2, 2019
Announcing: Mazévo Event Billing
Well, you did it again. Another amazing event. Your staff stepped up and exceeded your clients expectations. All is well with the world. Now it is time to send the final invoice. If you are like most...
September 24, 2019
Mazévo's Bulk Editing Tools Save Time Updating Events
Over the coming weeks we have a slew of new updates and changes to our product to announce. Before we do that however I want to take a minute and talk about one of the core functions of our product,...
August 30, 2019
Managing Event Requests: Timing is Everything
If your event scheduling operation is like most, there are many tasks that are handled when you “get around to them” as you struggle to keep up with an ever-growing volume of requests.  While that...
August 16, 2019
Keep Your Setup Staff In The Loop With Mazévo Mobile
Having instant access to the most up to date event information is critical for your setup crew. Yet most operations are still relying on paper reports to manage their work. In this 3 minute video I...
August 8, 2019
Introducing the Mazévo Digital Room Sign
Meeting Signs - Another Way to Provide Great Customer Service It wasn't so long ago that that meeting room signs were a pretty boring topic. There just wasn't much to talk about. Just a sign on the...
July 31, 2019
Using Customer Feedback to Help Your Scheduling Operation
Earlier this year I performed a survey of event professionals in higher education. One of the questions I asked was, "How do you measure success?" About 25% of the responses said that meeting revenue...
July 10, 2019
How to Make Better Scheduling Decisions with Mazévo Analytics
Your scheduling system contains a wealth of information about your events, facilities and resources. This information can be used to make operations and budgeting decisions. The problem is that it is...
July 3, 2019
New in Mazévo: See Services at a Glance with Icons
When you are managing loads of events on any given day, keeping up with all the details can quickly get overwhelming. This is especially true if you just want to quickly see which events require AV,...
June 26, 2019
Mazévo Scheduling Software: A Look at What’s Ahead
It’s been said that if you don’t have a destination in mind, any path will get you there. And while that may be a great approach for curious travelers with plenty of time on their hands, it’s not...
June 19, 2019
Don't Underestimate the Impact of Building Your Department's Influence.
As a scheduling professional, you understand what a pivotal role you and your department play in the management of one of your organization’s most precious resources: its physical space. On many...
June 13, 2019
Mazévo Mobile: A Powerful Scheduling Tool That’s Wherever You Are
Before we wrote the first line of code for the Mazévo product line, we knew we wanted to create a platform that was accessible from wherever people worked. Some events professionals spend much of...
June 12, 2019
2019 Guide to Cloud-Based vs. Cloud-Native Applications
 For years, organizations have been moving their software and systems into the cloud. According to Gartner the market for cloud solutions is growing at almost 20 percent per year. If you use a...
June 5, 2019
Introducing Mazévo Essentials - A New Approach to Room and Resource Scheduling
What are the challenges you face in scheduling your rooms and resources effectively? If your operation is like most, the list is long and growing! Space is a finite resource. Unless your school is...
June 3, 2019
6 Ways to Streamline How You Take Reservation Requests
Want to boost the efficiency of your scheduling operation? Doing so can deliver everything from a reduced workload for your staff to greater customer satisfaction, so it’s hard to imagine any answer...
May 15, 2019
Top Trends Shaping Higher Education Event Planning (3) Events On Demand
This is the final installment in a three-part series on trends in event management on college campuses. Previously we shared some thoughts on rapidly growing event volumes and the increasing...
May 8, 2019
Top Trends Shaping Higher Education Event Planning (2) Complex Events
This is the second of a three-part series exploring trends in facilities and event scheduling on college campuses. Last time we looked at how the number of events and meetings continues to increase...
May 1, 2019
Top Trends Shaping Higher Education Event Planning (1) More Events
Become a student of change. It is the only thing that will remain constant. ~Anthony D’Angelo I couldn’t agree with Mr. D’Angelo more. Not only is change constant, it seems to be accelerating. This,...
April 24, 2019
5 Simple Strategies for Following Up With Event Requesters
Ask any event planner or event scheduler and they’ll tell you: the volume and complexity of events continues to rise rapidly. And, unfortunately, staffing doesn’t always follow suit. As a result,...
April 12, 2019
How to get more out of your limited space
You’re an event scheduler so you know the drill: frequently you have more people needing space than you have space.  If you are doing a good job of promoting your venue and helping hosts execute...
April 12, 2019
Welcome to the Mazévo Blog
Howdy neighbor! Welcome to the Mazévo blog. This is where we share our passion for making great software for scheduling and managing events. We are particularly excited about the launch of this blog...

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Latest Posts

Strategies for Getting the Most From Your Software Demo
Bryan Peck
1 September, 2021
Top Customer Service Skills for Every Event Coordinator
Dean Evans
25 August, 2021
6 Important Questions to Ask Before a Mazévo Data Migration
Bryan Peck
4 August, 2021
Mazévo + Events2HVAC: An Energy- and Effort-Saving Integration
Dean Evans
16 July, 2021

POPULAR POST

Free Templates for Clear Event Cancellation Emails

There are many reasons why a scheduled event may have to be canceled or modified. The COVID-19 pandemic has reminded us all about that! But issues...

4 Fun Facts About the Calendar

Let's face it, without the calendar modern life as we know it would not exist. Appointments, birthdays and anniversaries would be missed and we would...

9 Tips for Hosting a Hybrid Meeting

Hybrid meetings—those in which there are attendees in different physical locations—have always been an option for meeting hosts who want to ensure...